Returns, replacements, & refunds

Can I return and exchange my item?
You may return an ordered product within seven (7) days from the time it was delivered, given any of these circumstances: damaged items/parcel missing...
What should I do if I receive a wrong or damaged item?
The items we deliver are always quality-checked and packed attentively to make sure that everything arrives to you in the best condition.  However, we do ad...
How long does it take to process my refund?
We are delighted to announce that as of August 9, 2023, our refund process has undergone a revamp for enhanced convenience. All canceled prepaid orders will...