Below are the common reasons why a request for return and refund is declined:

  1. Qualifications for return or refund are not met.

  2. Item is not purchased on edamama.ph, edamama App, edamama physical stores, and  bean.ph

  3. Item is non-returnable. See here for the list of non-returnable items

  4. Our Seller partner and/or our order fulfillment team confirmed that the item delivered is accurate, complete, and usable for the purpose/s for which they were bought.


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