The items we deliver are always quality-checked and packed attentively to make sure that everything arrives to you in the best condition.  However, we do admit that instances like wrong or damaged deliveries could still happen. We can assure you that we’ll be sorting this issue out for you immediately! 

If such situations arise, please contact us here with the following details so we can investigate:

  1. Order number

  2. Name and email registered with edamama

  3. Photos  of the received item(s)

  4. Did the package seem damaged or tampered with upon arrival?

  5. For wrong items, include photos of the invoice inside the parcel and the attached waybill.

Rest assured that our team is continuously working on making sure that we bring you the best shopping experience with us. Always grateful for your understanding! 

Find out more about our return policy here: Can I return and exchange my item?

**edamama Terms & Conditions apply